遠傳凌晨突不能打電話！用戶哀號 官網道歉了
發布時間：2025/08/13 10:59:23
更新時間：2025/08/13 10:59:23
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圖、文／周刊王
遠傳電信語音系統（VoLTE）13日凌晨異常，用戶突然不能打電話，但可以上網，也有網友本來要去機場，但因為聯絡不上司機被「丟包」。對此，遠傳也向用戶道歉。
有網友於凌晨發文說，遠傳不能打電話，另位網友說，凌晨五點預約機場機送，但因為電話不通聯絡不上司機，最後只能改搭Uber。
遠傳於官網指出，「由於語音系統（VoLTE）於今日凌晨發生短暫異常，遠傳工程人員目前已排除問題，用戶若仍然無法使用，請重新開關機或開飛航模式註冊網路，應可恢復語音VoLTE服務，此段時間上網服務則未受到影響，維持正常運作，對於造成用戶不便，我們深感抱歉，敬請見諒。」
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